For virtual classes, sign up just as you would pre-register for a normal class, and you’ll be sent the link to log in. Please ensure that your account is opted in to receive email in the Reminders and Schedule Changes section, or you will not receive the link. You should receive an auto-email with the link to the live stream login immediately after registering, although some students have said that their emails have take 15 minutes to arrive. For that reason, we strongly recommend signing up for class at least 30 minutes before class begins, especially if this is your first time registering for a virtual class with us.
If you can’t join the live stream or experience any connection issues, the recording of the class will be emailed to you and will be available for 24 hours. Check your spam folder if you don’t see the link to either the live stream or recording. Please email firstname.lastname@example.org if you have any questions about registering, logging in, or viewing recordings.
If you run into any issues viewing the schedule, you get an error when registering for a new account, or the system does not let you complete your checkout, we recommend switching to Chrome or using the MindBody app, as this is most likely an issue with cookies settings. If the problem persists or you need to use a different browser, this article will walk you through how to troubleshoot. If it’s still giving you trouble, email email@example.com and she will gladly get you set up!